In order to guarantee the quality of the products and services provided, as well as the satisfaction of its customers, V & V srl has decided to analyze the business environment and the needs of stakeholders and to implement its own Quality Management System (QMS) in accordance with the UNI EN ISO 9001:2015 Standard.
The Management has analyzed the expectations and needs of its customers, summing them up as follows:
The Management fosters the understanding of the management principles and rules of its Quality Management System among all employees, actively involving them in its implementation; it also supports the development of processes, resources and constant improvement, the full satisfaction of the customers and encourages a serene and productive corporate environment.
V & V Srl defines long-term objectives to be achieved through the Quality Management System (QMS) and assesses the risks associated with business processes:
The QMS is aligned with the company's strategy and documented by procedures, flowcharts, operating instructions and forms/technical sheets to store information about the activities and processes that enable complying with the necessary requirements for the products.
The achievement of the above objectives enriches our company's professional growth and is related to the personal commitment that everyone working in the company is called to undertake.
The staff working in the company is personally responsible for the constant implementation of the rules laid down by the Management.
The following policy will be reviewed during the annual auditing phase to ensure its validity over time and is also made available to all and applied within the company.
DATE: 2/03/2017 rev.0